Reference

The Rules That Cover Your gxxr Account

Opening an account means you accept these terms, so we've kept them short and readable. They cover what you can do with your wallet, how bKash, Nagad and Rocket transfers are handled, and where the service is open to you.

Plain-English clausesWallet rulesDevice sign-in rulesRegion checks
gxxr The Rules That Cover Your gxxr Account
HELP WITH THE TERMS

Where to Ask About These Terms

If a clause doesn't make sense, ask us before you act on it. Our Bangladesh support desk answers questions about wallet rules, verification steps and account closure in English, and you can reach it from the chat panel inside your account or by email. Quote the section heading when you write in, and we'll point you to the exact paragraph instead of sending a generic reply. Keep your registered number handy so we can match your account straight away.

Team online

In-Account Chat

Sign in, open the chat panel and pick the terms topic. A support agent reads the clause with you and answers in English, so you get the exact paragraph rather than a copy-paste reply.

Email the Policy Desk

Send your question from the email address on your account. We reply to that address only, which keeps the conversation tied to your own account records and nothing else.

Wallet Clause Checks

For bKash, Nagad or Rocket questions tied to a clause, include the wallet name and the transfer reference. That lets the agent pull the payment record and explain what the terms require next.

ACCOUNT AND DATA

How We Handle Your Account Records

Your account records — sign-in history, wallet references and the rounds you played — are kept so a dispute can be resolved months later, not to fill a marketing list. We store what the terms require, limit which people inside the team can open a record, and drop what we no longer need. You can ask for a copy of your own data or request a correction by writing from your registered email, and we'll walk you through the verification step first.

What We Hold

Account details, device sign-in records and wallet transaction references stay on file. Your game history stays readable too, so a settled round can be checked if you ever question the outcome.

Cookies on Sign-In

A cookie keeps you signed in on the device you used last. Clear it and the next sign-in asks for your password plus the one-time code sent to your registered number.

Account Security

Your password, your device, your account. We ask for a fresh one-time code on an unrecognised device and treat a failed wallet name match as a stop, not a warning you can click past.

Requesting Changes

Write from your registered email for a copy of your data, a correction, or account closure. We verify identity first, then confirm in writing what changed and when.

Questions About Our Terms

The six questions below come up most often on this page — usually right before a first bKash transfer or just after a wallet check fails. Each answer points back to the clause it comes from, so you can read the full wording yourself. If yours isn't here, the support panel inside your account reaches a person, not a bot, and we'll answer in plain English.

Yes. Ticking the box at sign-up means you accept the version live on this page that day. Logging in or moving money through your wallet afterwards confirms it again.

No — one account per person, on your own details. Two accounts tied to the same mobile wallet can trigger a verification hold, and the terms let us close the duplicate.

bKash, Nagad and Rocket transfers carry a sender name. If it doesn't match the name on your account, we can't confirm the money is yours, so the amount sits uncredited until you sort it.

Access depends on your local law and eligible regions. If you're outside a supported area we may restrict your account, and the terms allow activity there to be voided.

We update this page when a payment rail or game provider changes how something settles. The current version always sits at this address, and we post a dated notice inside your account.

Write from your registered email with the request. We verify identity, check for any pending wallet transfer, then close the account and confirm in writing. Records we must keep stay archived.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.