Confirm Your Details on gxxr
Verification protects your balance from anyone who gets hold of your login, and it is what lets us release a payout to the right person. We ask for a photo ID and a matching name on the wallet you use. Take the pictures in daylight with all four corners in frame — a blurry national ID card is the single most common
reason a check comes back. Once cleared, the badge stays on your account and later withdrawals skip the queue.
- Send a photo ID — Upload your national ID card or passport from your phone camera or gallery. Both sides of a national ID card help us match the details in one pass.
- Match the wallet name — The name on your bKash, Nagad or Rocket wallet must match the ID. If you use a family wallet, tell support before you deposit rather than after.
- Wait for the badge — Our team reviews the upload and messages you the result in your account. A clear photo usually clears in one review; a blurred one comes back with a note on what to retake.
- Keep it current — If you change your wallet number or renew your ID, update the details in your account. An out-of-date number is the other common reason a payout pauses.